← Terminia Privacy Policy

Terms of Service

Last updated: April 15, 2026 · Version 1.0 beta

⚠️ Beta version: These Terms are provisional and will be finalized before public launch. By using Terminia during the beta period, you acknowledge that these Terms may be updated when reviewed by a lawyer. All material changes will be communicated 30 days in advance.

These Terms of Service ("Terms") govern your access to and use of the Terminia platform ("Service"), operated by Terminia ("we", "us", "our"). By creating an account or using the Service, you agree to these Terms.

This document is currently available only in English. The English version is legally authoritative.

1. Definitions

  • Organization — a sports club, school, gym, or other entity that registers on Terminia.
  • Admin — the person who creates and manages the Organization account.
  • Member — a person whose data is entered into the Organization's account (athlete, student, parent, etc.).
  • Trainer — a person with a trainer role within an Organization.
  • User — any person who accesses the Service (Admin, Trainer, Staff).

2. Account Registration

  • You must provide accurate and complete information.
  • You are responsible for the security of your account credentials.
  • You must be at least 18 years old to create an Organization account.
  • Email verification is required. Accounts that do not verify within 7 days may be deleted.
  • We reserve the right to refuse registration or terminate accounts in cases of abuse, fraud, or violation of these Terms.

3. Use of the Service

Terminia provides tools for attendance tracking, member management, scheduling, subscription management, and related operations. The Service is provided "as is" and "as available". During the beta period, we do not guarantee uninterrupted operation; we aim for 99% uptime after public launch.

You agree not to:

  • Use the Service for any unlawful purpose
  • Attempt unauthorized access to other accounts or systems
  • Upload malicious code, viruses, or harmful content
  • Resell or redistribute access without written permission
  • Use the Service to store data unrelated to its intended purpose
  • Use automated tools to scrape or bulk-extract data beyond provided export features
  • Circumvent access controls or usage limits

4. Data and Responsibility

You (the Organization) are the data controller. You decide what member data to collect and must have a lawful basis under GDPR Article 6 (consent, contract, legitimate interest, legal obligation).

Terminia is the data processor. We store and process member data only as instructed by you and as described in our Privacy Policy.

Your responsibilities:

  • Obtain necessary consents (GDPR Art. 8 for minors)
  • Ensure accuracy of data you enter
  • Comply with applicable data protection laws
  • Inform members about how their data is used
  • Handle member GDPR rights requests

Our responsibilities:

  • Secure data using industry-standard measures (TLS in transit, AES-256 at rest for PII)
  • Process data only as instructed
  • Notify you of personal data breaches within 72 hours
  • Provide tools for data export and anonymization

5. Subscriptions and Payment

  • Terminia offers free and paid plans. Details on our website.
  • Paid subscriptions are billed through LemonSqueezy (Merchant of Record, handles VAT).
  • You may cancel anytime; cancellation takes effect at period end.
  • No refunds for partial periods except where required by law (e.g., EU 14-day withdrawal right).
  • After 7-day grace period for failed payments, account may be suspended.
  • Pricing changes require 30 days' notice.
  • Free plan may be used indefinitely within stated limits (currently 20 members).

6. Intellectual Property

The Service, including code, design, brand, logos, and documentation, is the exclusive property of Terminia. Your data remains your property; you grant us a limited license to store and process it solely to provide the Service. You retain all rights to content you upload and warrant you have the right to upload it.

7. Limitation of Liability

To the maximum extent permitted by law, Terminia shall not be liable for loss of data, revenue, or business opportunities; indirect, incidental, or consequential damages; service interruptions; actions by Organization admins or trainers; inaccurate data entered by users; or third-party services beyond our reasonable control.

Our total liability shall not exceed the amount you paid to Terminia in the 12 months preceding the claim. For free plan users, liability is limited to €100.

Nothing in these Terms limits liability for gross negligence, willful misconduct, death or personal injury caused by our negligence, fraud, or other liability that cannot be excluded under applicable law.

8. Suspension and Termination

We may suspend or terminate your account if you violate these Terms, fail to pay after grace period, threaten service security, engage in fraud, or by valid legal order. Upon termination, you may export your data within 30 days. After 30 days, data may be permanently deleted (except financial records required by law). You may delete your account anytime through Service settings.

9. Changes to Terms

Material changes will be communicated 30 days before taking effect. Continued use constitutes acceptance. During beta, non-material clarifications may be made without notice; the "Last updated" date reflects the most recent change.

10. Governing Law and Disputes

These Terms are governed by the laws of the Republic of Serbia. For EU users, mandatory consumer protection laws of your country apply where they offer greater protection. Disputes shall be resolved first by good-faith negotiation (30 days), then mediation, and as a last resort by the competent courts in Požarevac, Serbia (or your local court where required by mandatory law).

EU consumers may also use the European Commission's Online Dispute Resolution platform.

11. Force Majeure

Neither party shall be liable for failures caused by events beyond reasonable control (natural disasters, wars, government actions, internet failures, pandemics).

12. Severability

If any provision is held invalid, the remaining provisions continue in full force. Invalid provisions shall be replaced with valid ones that most closely reflect the original intent.

13. Contact

For questions about these Terms:

  • Legal: legal@terminia.net
  • General: info@terminia.net

14. Data Processing Agreement (GDPR Art. 28)

This Section forms part of the Terms and is binding when the Organization (the "Controller") accepts these Terms during registration. Terminia (the "Processor") will process Personal Data of the Controller's members ("Data Subjects") solely on the Controller's documented instructions, as set out below.

14.1. Subject-matter, duration, nature and purpose

  • Subject-matter: Personal Data of the Organization's members (athletes, students, parents, contacts) entered into the Service.
  • Duration: For as long as the Controller's account is active, plus the post-termination retention period defined in Section 8.
  • Nature and purpose: hosting, storage, retrieval, organization, modification, presentation, transmission, deletion and back-up of member data, to provide attendance tracking, scheduling, billing, and notification features.
  • Type of Personal Data: name, contact data (email, phone), date of birth, parent contact data (for minors), attendance records, payment records, optional photo, optional PIN/QR identifiers.
  • Categories of Data Subjects: members of the Organization (adults and, where applicable, minors), and parents/guardians of minor members.

14.2. Controller's instructions

The Controller instructs Terminia to process Personal Data only to provide the contracted features, to comply with applicable law, and as further instructed in writing by the Controller (including via Service settings). Terminia will not process Personal Data for any other purpose. If Terminia believes an instruction infringes data protection law, it will inform the Controller without undue delay.

14.3. Confidentiality

Persons authorized by Terminia to process Personal Data are bound by confidentiality obligations or are under an appropriate statutory duty of confidentiality.

14.4. Security (GDPR Art. 32)

Terminia implements appropriate technical and organizational measures to ensure a level of security appropriate to the risk: HTTPS/TLS in transit; AES-256-GCM encryption at rest for sensitive identifiers (per-organization keys); password hashing; multi-tenant isolation enforced at the application layer; parameterized database queries; firewall (default-deny inbound) and intrusion detection; access restricted to authorized personnel. Terminia may update these measures over time provided the level of security is not lowered.

14.5. Sub-processors

The Controller authorizes Terminia to engage the sub-processors listed in our Privacy Policy. Terminia will give the Controller at least 30 days' prior notice (via in-app notice or email to the registered admin email) of any addition or replacement of a sub-processor. The Controller may object on reasonable data-protection grounds; if the parties cannot agree, the Controller may terminate the Service for the affected processing.

14.6. Data Subject requests

Terminia will, taking into account the nature of processing, assist the Controller by appropriate technical and organizational measures, insofar as possible, to fulfill requests for the exercise of Data Subjects' rights. The Service provides built-in tools (Data export → JSON; Anonymization) for the most common requests. Where a Data Subject contacts Terminia directly, Terminia will refer the request to the Controller and, where possible, notify the Controller without undue delay.

14.7. Personal Data Breach (GDPR Art. 33)

Terminia will notify the Controller without undue delay (and in any event within 72 hours of becoming aware) of any Personal Data Breach affecting the Controller's data, providing at minimum: the nature of the breach, categories and approximate number of Data Subjects and records concerned, likely consequences, and measures taken or proposed.

14.8. Audits and information

Terminia will make available to the Controller all information necessary to demonstrate compliance with this DPA. Audits will normally be satisfied by Terminia's responses to written questionnaires; on-site or independent third-party audits may be arranged at the Controller's reasonable cost where required by applicable law.

14.9. International transfers

Where personal data is transferred outside the EEA to a sub-processor, the transfer is protected by the European Commission's Standard Contractual Clauses incorporated by reference into the relevant sub-processor agreement.

14.10. Return or deletion at end

On termination of the Controller's account, Terminia will, at the Controller's choice, delete or return all Personal Data to the Controller, except to the extent retention is required by Union or Member State law (e.g., financial records under Section 8).

14.11. Acceptance

By checking the registration checkbox and creating an account, the natural person registering warrants that they are duly authorized to bind the Organization and to enter into this DPA on its behalf. The acceptance is recorded with timestamp and IP address as electronic evidence per GDPR Art. 28(9).